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Knowledge Management Systems (KMS)
Knowledge management systems (KMC) collect and arrange knowledge available within a company in various forms, and also facilities easy access to that knowledge for user groups based on assigned access rights. Thanks to this solution the coordination of tasks conducted within a company, or a particular project, can be significantly improved, the available knowledge can be more efficiently utilised. Similarly, using a facility for intuitive presentation of statistics and generating reports can improve the analytical and decision-making processes within the firm. Overall, the end-result of a well-designed knowledge management system manifests as a competitive advantage on the market - and an improved financial result.
The KMC solutions implemented by JMC utilise the corporate intranet and ensure that the relevant information be accessible through a web-browser. Within such applications the issues of proper information distribution, correct access rights to confidential information and rights to edit and add to the knowledge stock, are of paramount importance.
JMC has successfully developed and implemented KMC solutions for, among others, Telekomunikacja Polska S.A. (the national telephone operator). This particular system was exceptionally complex and featured a vast number of features for the editing of information within the company, the addition of current information, and facilities for editing and confirming the authenticity of new information. On top of this the service included components for the management of access rights, the generation of raports and statistics, and a few more task-specific elements which were important for the smooth operation and fluent decision-making within the firm.
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